Meet Grok: your first GenAI observability assistant.

Technical Impact Manager
4 min readMay 2, 2023

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Get deep insights from heaps of telemetry data using natural language via a chat interface.

Photo by Adam Lukomski on Unsplash

Get instant insights with AI.

What can you ask New Relic Grok?

1. Instrument and Onboard

  • Find instrumentation gaps.
  • Improve alert coverage.
  • Integrate with AWS.
  • Add a new user.

2. Find and Fix Issues

  • What caused this CPU spike?
  • Fix my cart issues.
  • Did the app stop sending data?
  • How do I fix this error?

3. Get Insights Fast

  • Summarize recent problems.
  • How many actives last week?
  • Estimate data ingestion for K8s.
  • How was the last deployment?

4. Translate and Collaborate

  • Translate this query result.
  • Report on recent anomalies.
  • Create an exec summary.
  • Add a teammate to this chat.
Photo by Mahdis Mousavi on Unsplash

Root cause? Just ask New Relic Grok.

Simply ask what’s on your mind, such as, “Why is my cart not working?” New Relic Grok will analyze your telemetry data and software stack to give you the right insights, root causes, and resolutions.

Use plain language to craft queries.

Using OpenAI’s large language models (LLMs), New Relic Grok can translate human speak into queries, and query results into simple explanations. Now everyone, even execs, can be on the same page, in more than 50 languages.

Get AI-suggested code fixes.

New Relic Grok can automatically pinpoint code-level errors in the IDE and analyzes production telemetry, code snippets, and stack traces to prescribe a code fix.

Instrument, report, and admin like a pro.

Easily build a mature observability practice. New Relic Grok can help you automatically set up instrumentation and alerts, generate system health reports, and manage your account and users.

How does New Relic Grok work and use OpenAI?

New Relic Grok is deeply embedded into the New Relic all-in-one observability platform, which unifies your data, context, tools, and teams into one integrated experience.

The output quality of any generative AI solution improves with access to more data and higher-quality data. Combining OpenAI’s large language models (LLMs) with the breadth of our unified-telemetry data platform ensures higher-quality AI responses and faster learning for the AI.

Plus, thanks to our 30+ capabilities sharing a single database, New Relic Grok can approach a problem from myriad angles.

How much does Grok cost?

We’re currently inviting people to sign up for our free limited preview, which is coming soon. While we cannot guarantee specific dates for when you will get access and when features will be available for preview, expect different features to roll out throughout the rest of CY2023. Pricing for New Relic Grok will be determined at GA (general availability).

Who can use Grok?

New Relic Grok makes observability accessible to all engineers. Because New Relic Grok relies on plain language inputs (in more than 50 languages), a user doesn’t need to know how to write a query to gather data for them.

Here are some things New Relic Grok can do for you:

  • Developers and QA: Pinpoint errors down to the line of code in the IDE, get a clear explanation of them, and see suggested fixes.
  • DevOps engineers: Get a report on the impacts of recent changes, so you can monitor directional changes.
  • SecOps: Instantly surface new security vulnerabilities and help correlate them to recent changes.
  • Product: See high-level system status report and identify opportunities for improving end-user experience.
  • Support: Quickly gather insights about recent anomalies and issues.
  • New Relic admins: Get help managing users, data-retention rules, monitor ingest, and more.
  • Executives: Keep a finger on the pulse of how every launch is going.
https://newrelic.com/platform/new-relic-grok

If you are a nonprofit organization, looking to level up your Observability tools, sign up for a free account here: https://newrelic.com/social-impact/signup

New Relic offers free tools and full platform features along with 1TB of free monthly data injest and 5 user accounts to all qualifying global nonprofit customers! Just email us at hgruber(at)newrelic(dot)com to find out more!

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Technical Impact Manager
Technical Impact Manager

Written by Technical Impact Manager

Hi, I work at New Relic helping Nonprofits unleash data magical super powers! If you are a nonprofit or charity organization sign up here: newrelic.org/signup

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